Last updated: July 14, 2026

MudHunters operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). MudHunters is powered by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall take precedence with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or could reasonably be associated with you or another individual. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot be identified or reasonably associated with you. We may collect or process the following categories of personal information, including inferences drawn from that personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact Data including your name, address, billing address, shipping address, phone number, and email address.
• Financial Information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction data, payment method, payment confirmation, and other payment data.
• Account Information including your username, password, security questions, preferences, and settings.
• Transaction Information including the items you browse, place in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.
• Communications with Us including the information you include in communications with us, such as when you submit a customer service inquiry.
• Device Information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage Information including information about your interaction with the Services, including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from You including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information to us;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of “cookies” and similar technologies;
• From our Service Providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Providing, Customizing, and Improving the Services. We use your personal information to provide the Services to you, including to fulfill our contract with you, process your payments, fulfill your orders, remember your preferences and the items you are interested in, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange for shipping, facilitate returns and exchanges, enable you to post reviews, and create a personalized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better customize and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications via email, text message, or postal mail, and to display online advertisements for products or services on the Services or other websites, including based on products you have previously purchased or added to your cart, and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, provide secure payment and shopping, detect, investigate, or take action regarding possible fraudulent, illegal, harmful, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other access details with others.
• Communicating with You. We use your personal information to provide you with customer service, respond to you promptly, provide effective services, and maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

• With Shopify, service providers, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide you with marketing services and advertise to you. For example, we use Shopify to power targeted ads with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy statements. Depending on where you live, you may have the right to direct us not to share information about you for the purpose of showing you targeted ads and marketing based on your online activity across different merchants and websites.
• When you instruct us, request us, or otherwise consent to the disclosure of certain information to third parties, for example, to ship you products or through the use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or other individuals.

Link to Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. The information you provide to the Services will be transmitted to and shared with Shopify, as well as third parties who may be located in countries other than your own, for the purpose of providing and improving the Services to you. Additionally, to protect, extend, and enhance our business, we use certain enhanced Shopify features that incorporate data and information derived from your interactions with our store, as well as with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, as well as with other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and what rights you may have, you can visit the Shopify App Users Privacy Policy . Depending on where you live, you can exercise certain rights regarding your personal information here Link to Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on these sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may be visible to other users of the Services and/or users of these third-party platforms, without limitation on its use by us or a third party. The inclusion of such links does not, in itself, imply endorsement of the content on these platforms or their owners or operators, unless otherwise stated in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children who are under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details provided below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge of "sharing" or "selling" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Storage of Your Information

Please note that no security measure is perfect or impenetrable, and we can only guarantee "perfect security." Additionally, any information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we will retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide you with services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may refuse your request if permitted by law.

• Right of Access/Information. You may have the right to request access to the personal information we hold about you.
• Right to Erasure. You may have the right to request that we delete the personal information we hold about you.
• Right to Rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Communication Preferences Management. We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option shown in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You can exercise any of these rights where indicated in the Services, or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before we accept such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your inquiry promptly, as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below, or by filing your complaint with your local data protection authority. For the EEA, a list of responsible supervisory data protection authorities can be found here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant competent authority of the United Kingdom, as applicable, unless the data transfer is to a country that has been deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy periodically, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us, email us at radoslavyankovgerman@gmail.com, or contact us at Ul. Patriarh German 5B, 1000 Sofia, Bulgaria. For the purposes of applicable data protection laws, we are the controller of your personal data.